This standard provides requirements for the test and review of software user documentation as part of the life cycle processes. It defines the documentation process from the viewpoint of the documentation tester and reviewer. It specifies process for use in testing and reviewing of user documentation, and provides the minimum requirements for these activities. It is relevant to roles involved in testing and development of software and user documentation, including project managers, usability experts and information developers, in addition to testers and reviewers. It applies to both printed documentation and on-screen documentation, and is applicable to user documentation for systems including hardware.

This International Standard supports the interest of software users in receiving consistent, complete, accurate, and usable documentation. This International Standard defines the process in which user documentation products are tested. This International Standard is intended neither to encourage nor discourage the use of either printed or electronic (on-screen) media for documentation, or of any particular documentation testing or management tools or methodologies. This International Standard specifies processes for use in testing and reviewing of user documentation (Clause 5). It is not limited to the test and review phase of the life cycle, but includes activities throughout the Information Management and Documentation Management processes. This International Standard provides the minimum requirements for the testing and reviewing of user documentation (Clause 6), including both printed and on-screen documents used in the work environment by the users of systems software. It applies ...