This document provides requirements for the management of the content used in product life cycle, software, and service management system information for users. Content management allows an organization to control the storage and retrieval of content objects, track content revisions, maintain a content audit trail, and enable a collaborative environment. Component content management supports multiple deliverable formats and the reuse of content objects among deliverables. Content objects that are unique and are maintained as independent database objects are efficient to review, approve, and update; may be combined to produce multiple deliverables; and are cost-effective to translate. This document defines the characteristics of an effective and efficient process through which content is gathered, managed, and published, including the requirements of a system that is supported by an electronic database. Such a database should support documents or topics and content units that may be ass...

This document specifies requirements for efficient development and management of information produced; 1. throughout the life cycle of a system and software product;2. for the provision of information for users of systems and software; 3. for the management of IT and support services. This document is independent of the tools, protocols, and systems used for content management. It does not address configuration management of software assets.